How to Cancel Xbox Game Pass Subscription

Want to cancel your Xbox game pass subscription? Millions of people have subscribed to Xbox Game Pass to enjoy its wonderful benefits, like the bulk load of different games from developers all around. Although this Xbox has come off to be a sweet deal, some feel that it falls under expectations and would buy the idea of trying another gaming platform. There have been complaints of illicit transactions, errors in payment services and game compatibility, unsettled refunds and other complaints. It would not be a surprise why some would seek to cancel subscriptions.

If you are experiencing any issues with the Game Pass and want to cancel your subscription, then you have landed on the right page. The good news is that you can cancel your Game Pass subscription regardless of the device you want to use if the console is unavailable.

How to Cancel Xbox Game Pass on the Xbox Console

One of the fastest means to cancel an Xbox game pass subscription is on the Xbox console. Make sure you are already logged in to your Xbox account with your console turned on. To cancel the subscription:

• Locate the Xbox button on your controller and press it. The guide menu will then open.
• Head to Profile and System.
• Select settings.
• Go to accounts and select subscriptions.
• Locate the Xbox Game Pass subscription on the list and click it.
• Proceed to click Cancel Subscription.
• Ignore the request to change the plan and then confirm the cancellation by clicking on yes.

Now you have successfully cancelled your Xbox Game Pass subscription and any form of future charges that would be made to your account. There will still be access to your Xbox games until the previous subscription expires.

How to Cancel Through PC

In case an Xbox is not available, you could cancel your subscription via PC. This would require you to have a Microsoft account that is on your Xbox. To cancel your Xbox subscription on your PC:

• Turn on your pc and sign in to your Microsoft account.
• Locate Services and Subscriptions at the top menu of the page and click on it.
• Click on View All Subscriptions in the subscription menu.
• Locate the Xbox Game Pass from the list shown and then click on the manage button next to it.
• Click on Cancel Subscription.
• A pop-up window will appear, turn off any future charging from Xbox.

Microsoft will send a confirmation mail to your email. Make sure to confirm the cancellation to finalize everything. Now you have officially cancelled your Xbox Game Pass subscription.

How to Cancel Through Mobile Phone

It may be shocking to most but you could also cancel the Xbox Game Pass subscription on your Android phone or iPhone. This would require the use of the Xbox mobile app which you can download from your Play Store or app store. To cancel subscription:       

• Download the Xbox mobile app on your phone.
• Open the app and then sign in with the details from your Xbox account.
• Locate the profile avatar image at the bottom right of your phone screen and tap on it.
• Tap on settings.
• Tap on manage accounts.
• Tap on My Subscriptions and then select the Xbox Game Pass subscription.
• Tap on Cancel subscriptions and tap Yes to confirm the cancellation.

If you already had the app installed on your phone, note that uninstalling the app will not cancel the subscription. You would have to follow the steps above. It is highly advisable to cancel your subscription at least 24 hours before the next renewal, or else you could be at risk of being charged with difficulty in refunding.

How to Cancel Xbox Game Pass on the Web

Now you can also cancel your Xbox Game Pass subscription via the web with just a few straightforward steps. To cancel the subscription on the web:

• Head to Services & Subscriptions and proceed to sign into your Microsoft account on your Xbox account.
• Locate your subscription package then click on manage. If you see Turn on recurring billing and not manage, then your subscription is already set to expire soon on the given date. Enjoy the benefits until it expires.
• Click on cancel subscription and then follow the on-screen instructions to confirm the cancellation. If a refund is possible then you would see an option to cancel immediately with a refund.

This is the most convenient method which can be done on any device with any good browser. Make sure to confirm with an email sent to you from Microsoft on your cancellation of the Xbox Game Pass subscription unless you will be billed the following month.

Common Problems Accompanied with Cancellation of Xbox Game Pass Subscription

Although cancelling the Xbox game pass subscription looks like a straightforward task, people at times find themselves having difficulties. These are two of the most common reasons for issues in the cancellation alongside solution:

1. Uncompleted previous payments. If there are any outstanding payments in your subscription package then you won’t be able to cancel until you repay all of them.
2. Wrong Microsoft account. You might have logged into the wrong Microsoft account that is not connected to your Xbox account. Make sure you are using the correct log-ins for your Microsoft account.

If your issue does not relate to any of the problems, you could try a different device or browser. If the problem persists you should forward your complaints to the Microsoft customer support line from the official website. To be safer in future subscriptions, you could pay online using a virtual card which allows you to control charging from merchants and keep personal details well hidden.